Privacy Policy

Effective date: June 18, 2026

1. Who we are

Tenor ("we," "us," "our") operates the website ontenor.com. This policy explains how we collect, use, and protect information when you visit our website.

2. Information we collect

Information you provide

  • Contact details — name, email, company name, and number of locations submitted through our lead or demo request form.

Information collected automatically

  • Usage data — pages visited, referring URL, browser type, device type, and interaction data via Plausible Analytics (privacy-friendly, cookie-free).
  • Meta Pixel — we may use Meta Pixel for advertising measurement. You can opt out via your browser settings or the Meta off-Facebook activity tool.
  • UTM parameters — campaign source, medium, and name stored in your browser session to attribute how you found us.

3. How we use information

  • To respond to your inquiries and follow up on demo or pilot requests.
  • To send relevant communications about Tenor (you can unsubscribe anytime).
  • To understand how visitors use our website and improve it.
  • To measure advertising effectiveness.

4. Data sharing

We do not sell your personal information. We may share data with:

  • Service providers — hosting (Vercel), analytics (Plausible), and advertising (Meta) partners that process data on our behalf.
  • Legal requirements — when required by law, regulation, or valid legal process.

5. Cookies

Our website does not use first-party cookies. Plausible Analytics is cookie-free. Meta Pixel may set third-party cookies — you can manage these through your browser or Meta's privacy controls.

6. Data retention

We retain contact form submissions for as long as necessary to follow up on your inquiry and maintain our business relationship. Analytics data is aggregated and not tied to individuals.

7. Your rights

You may request access to, correction of, or deletion of your personal data by emailing privacy@ontenor.com.

8. Changes to this policy

We may update this policy from time to time. We will post the revised version on this page with an updated effective date.

9. Contact

Questions? Reach us at privacy@ontenor.com.